This page explains what personal information nustat collects when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. Please read it alongside our Terms and Conditions.
A plain-language breakdown of how nustat handles your personal information — from the moment you register to every session you play.
When you create an account on nustat, we collect the personal details you provide during registration — including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your account securely. When you make a deposit or request a withdrawal, we also collect payment-related details such as your preferred payment method and transaction reference numbers; we do not store full card numbers on our servers. As you use the platform, we automatically collect technical data including your device type, browser version, IP address, and session activity logs — this helps us detect unusual behaviour and keep your account safe. If you contact our support team, we retain records of that correspondence so we can follow up accurately and improve our service over time.
To comply with Philippine regulations and our responsible gaming commitments, we may ask you to submit a copy of a valid government-issued ID, proof of address, or other supporting documents at any point. These documents are handled with strict confidentiality, stored using encrypted file systems, and accessed only by authorised personnel who need them to complete the verification process. We do not use your identity documents for any purpose beyond account verification and regulatory compliance.
The primary reason nustat collects your personal data is to operate your account and deliver the services you signed up for — including processing bets, crediting winnings, and giving you access to promotions on the Promotion page. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts; we will only send you marketing messages if you have opted in to receive them. Your technical and session data helps us maintain platform stability, investigate reported issues, and improve the overall experience for players across the Philippines. We also use your information to carry out identity and age verification checks, to detect and prevent fraud, and to meet our obligations under applicable Philippine law. We do not use your personal data to make fully automated decisions that have a significant legal or financial impact on you without human review.
If you have opted in to marketing, we may send you updates about new games, upcoming promotions, or platform features via email or SMS. You can withdraw your consent at any time by contacting our support team or using the unsubscribe option included in every marketing message. Opting out of marketing does not affect your ability to use the platform or receive essential account notifications.
nustat does not sell your personal information to third parties under any circumstances. We may share limited data with trusted service providers who help us operate the platform — for example, payment processors who handle your transactions, identity verification partners who assist with KYC checks, and technology providers who support our infrastructure. All third-party partners are contractually required to handle your data in accordance with applicable privacy law and to use it only for the specific purpose for which it was shared. In certain circumstances, we are legally required to disclose information to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units — for example, in connection with an investigation into suspected fraud or money laundering. We will always aim to notify you of such disclosures where we are legally permitted to do so.
We retain your personal data for as long as your account is active and for a period afterwards as required by Philippine law and our internal compliance policies — typically a minimum of five years following account closure. During this period, your data is stored on secure servers protected by industry-standard encryption, access controls, and regular security audits. If you request account closure, we will deactivate your account promptly; however, certain records may be retained for the legally required retention period even after closure. nustat uses secure HTTPS connections across the entire platform to protect data in transit between your device and our servers. While we take all reasonable technical and organisational measures to protect your information, no system is completely immune to risk, and we encourage you to use a strong, unique password and to keep your login credentials private at all times.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal data we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or was collected unlawfully, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team with your account details and a clear description of your request; we will respond within the timeframe required by applicable law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
nustat uses essential cookies to keep you logged in and maintain your session securely across pages. We may also use analytics cookies to understand how players navigate the platform so we can improve usability and performance; these cookies do not identify you personally. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain features of the platform. We do not use third-party advertising cookies or share browsing data with ad networks.
Last reviewed: January 2025. For questions about your account rules, see our Terms and Conditions. For responsible gaming tools, visit our Responsible Gaming page.
If anything in this policy is unclear or you want to exercise your data rights, our support team is ready to help. You can also check our FAQ page for quick answers, or head straight to your account if you are already registered.